FAQ

Frequently Asked Questions

HOW ARE RAGIN’ CAJUN & CAJUN’S CHOICE FOOD PRODUCTS LABELED FOR THE TOP ALLERGENS AND SENSITIVITIES?

We understand that many customers have food allergies or sensitivities. All ingredients used in our Ragin’ Cajun & Cajun’s Choice products are listed clearly on the package label in accordance with U.S. food labeling regulations.

Major allergens such as the following will always be declared on the ingredient label if present:

  • Wheat
  • Milk or dairy products
  • Peanuts
  • Tree nuts
  • Eggs
  • Soy
  • Fish
  • Shellfish
  • Sesame
  • Monosodium Glutamate (MSG)
  • Sulfites (when present above regulatory levels)

We encourage customers to always review the ingredient statement on the package at the time of purchase, as formulations may change.

Some products contain ingredients such as corn & soy that are made with genetic engineering.  Some products contain ingredients such as corn & soy that are made with genetic engineering.  You can find this full list of products here. If you have questions about a specific ingredient or allergen, please contact us and we will be happy to assist. If you have questions about a specific ingredient or allergen, please contact us and we will be happy to assist.

WHERE CAN I FIND NUTRITION INFORMATION FOR  RAGIN’ CAJUN & CAJUN’S CHOICE FOOD PRODUCTS?

Nutrition information can be found on the product packaging and may also be listed on individual product pages on our website.

If you need nutrition details for a specific product, please contact us and we will be happy to provide that information.

WHAT DO “NATURAL FLAVORS” OR “SPICES” MEAN ON THE INGREDIENT LABELS?

The terms “spices” or “spice blends” refer to natural dried spices or herbs used to create our Cajun seasoning blends. Examples may include ingredients like paprika, garlic, onion, pepper, or other traditional spices.

For proprietary reasons, we may not disclose the exact composition of our seasoning blends. However, we always clearly label major allergens if they are present in a product.

If you have a specific allergen concern, please contact us and we can help determine whether a product is appropriate for you.

ARE  RAGIN’ CAJUN & CAJUN’S CHOICE FOOD PRODUCTS GLUTEN-FREE?

Some of our products may be naturally gluten-free, while others may contain ingredients that include gluten.

Customers who are sensitive to gluten should carefully review the ingredient statement on the package before use.  Our facility does produce some products containing “wheat” & other allergens which will be declared on the label under the ingredient statement. 

If you have questions about a specific product, please reach out to our customer service team.

CAN I DOUBLE A RECIPE USING RAGIN’ CAJUN & CAJUN’S CHOICE SEASONING OR MIXES?

Yes! Most recipes can easily be doubled. Simply double the ingredients while maintaining the same cooking method.  Remember, doubling the recommended amounts of seasoning can increase the amount of salt, flavor &/or spice in the products.  It’s always best to taste as you add.   

Conversely, with our sauces & bisque, you can use less liquid (water, stock, or cream) to make the sauce thicker.   Adding meat & seafood to any dish can also increase the amount of water naturally in the sauce.

Cooking time may vary slightly depending on the size of your dish or cooking vessel.

HOW SPICY ARE RAGIN’ CAJUN & CAJUN’S CHOICE PRODUCTS?

Ragin’ Cajun & Cajun’s Choice products are designed to deliver authentic Cajun flavor with balanced heat. Many of our seasonings provide bold flavor without overwhelming spice.

Heat levels may vary by product, so feel free to adjust the amount used to suit your personal taste.

WHERE CAN I FIND RECIPES USING RAGIN’ CAJUN & CAJUN’S CHOICE PRODUCTS?

You can find recipes on our Ragin’ Cajun & Cajun’s Choice product packaging; also on our website www.AcadianKitchens.com and social media channels @ragincajunfoods on all platforms:  TikTok, Youtube, Facebook, Instagram.  You can also search Google for recipes from our fans & customers!  We regularly share recipes for dishes & recipes such as:

  • Jambalaya
  • Gumbo
  • Shrimp & Grits
  • Seafood Bisque
  • Blackened Shrimp, Blackened Chicken & Blackened Fish
  • BBQ Shrimp (Sauteed Shrimp)
  • Creole Sauce
  • Championship Chili
  • Red Beans and Rice
  • Rice Dressing
  • Jalapeno Relish
  • Candied Jalapeno Slices
  • Seafood Boils:  Shrimp, Crab & Crawfish
  • Cajun Roasted Vegetables
  • Blackened Seafood and Meats
  • How to Use Roux
  • Red Beans
  • White Beans
  • 10 Bean Soup
  • Black Beans
  • Cripsy Fried Fish, Chicken & Shrimp
  • Seasoned Rice

Tag us in your recipes & email us - we love to hear & see how you use our products.

HOW LONG HAVE RAGIN’ CAJUN & CAJUN’S CHOICE PRODUCTS BEEN AROUND?

Ragin’ Cajun Foods was founded in Lake Charles in 1980 by former MLB pitcher, Ray Fontenot. In 1984, Tom Riggs establishes Southern Seasonings, which then acquires Ragin’ Cajun foods in 1988. In 1990, Rick Lane launches Cajun’s Choice Louisiana Foods. In 2005, Southern Seasonings expands again, acquiring Cajun’s Choice foods, uniting all three authentic Louisiana brands under one roof. 

In 2017, Acadian Kitchens LLC is formed to acquire Southern Seasonings and bring these legacy brands to a national audience. After founder Tom Riggs retires, a new leadership team takes over to bring new vision to our products while still honoring the companies roots. From 2020 to 2021 there is new, bold logo changes to help invest in the growth of Ragin’ Cajun Foods and Cajun’s Choice. Now united under one company, Acadian Kitchens is trying to help bring the Louisiana taste to a national audience. Read more about Ragin’ Cajun and Cajun’s Choices’ Story here!

ARE RAGIN’ CAJUN & CAJUNS CHOICE PRODUCTS THE MOST AUTHENTIC TYPE OF CAJUN PRODUCTS?  ARE THEY ALL MADE IN LOUISIANA?

Yes & yes!  All Ragin’ Cajun & Cajun’s Choice products are made at our SQF approved facility in Lafayette, Louisiana.  This area of the country is known as Acadiana, which is the true home of Cajun culture & cuisine.  We have a great team of dedicated cooks, blenders & operators who do a great job ensuring we make great tasting products, consistently for our fans to enjoy every day.  

WHAT IS THE DIFFERENCE BETWEEN CAJUN & CREOLE CUISINE?

Both Cajun and Creole cuisines come from Louisiana and share similar ingredients, but they have different cultural influences.

Cajun cuisine

  • Originates from French Acadian settlers
  • Known for rustic, country-style cooking
  • Often features bold spices and a dark roux
  • Uses the “holy trinity” of onion, celery, and bell pepper

Creole cuisine

  • Developed in New Orleans with French, Spanish, African, and Caribbean influences
  • Often incorporates tomatoes, butter, and richer sauces
  • Known for dishes like ĂŠtouffĂŠe and gumbo

Both cuisines celebrate bold flavor and regional traditions.

ARE RAGIN’ CAJUN & CAJUN’S CHOICE PRODUCTS CERTIFIED CAJUN, CERTIFIED CREOLE & CERTIFIED LOUISIANA?  WHAT DOES THAT MEAN?

Ragin’ Cajun and Cajun’s Choice products are certified Cajun, Creole, and Louisiana. By having these certifications, our customers can shop with the knowledge they are supporting a Louisiana business. Ragin’ Cajun and Cajun’s Choice products are manufactured in Louisiana, and this certification demonstrates having the unique culture of Louisiana being brought to you from a local homegrown company.

DOES RAGIN’ CAJUN & CAJUN’S CHOICE ACCEPT RECIPE IDEAS OR PRODUCT SUGGESTIONS?

We always appreciate hearing from our customers. While we cannot guarantee that every suggestion will be implemented, feedback about our products, flavors, and recipes is always welcome.

You can contact us through our website or social media channels.

WHO OWNS & OPERATES ACADIAN KITCHENS & MAKES RAGIN’ CAJUN & CAJUN’S CHOICE PRODUCTS?

We have an experienced & passionate management and executive team dedicated to making & selling the best possible products we can for you and your family to enjoy. Read more about our team here!

HOW DO I CONTACT SOMEONE ABOUT RAGIN’ CAJUN & CAJUN’S CHOICE PRODUCTS & MY ORDER?

Acadian Kitchens, LLC

3136 NE Evangeline Thruway

Lafayette, LA 70507

Customer Service: 1-800-942-2586  (1-800-94CAJUN)

Online Orders: (337) 270-2195

Customer Service Email: info@acadiankitchens.com

Online Orders Email: support@creolefood.com

WHO DO I CONTACT CONCERNING A DONATION?

We receive many donation and sponsorship requests throughout the year & try to do the best that we can. We can sometimes offer discount codes for groups looking to order and sample our products. Organizations interested in requesting support should submit a written request that includes:

  • Organization name
  • Event name and date
  • Number of expected participants
  • Cause or organization benefiting
  • Type of donation requested

Requests may be submitted by contacting us through our website or via our social media.

CAN I ORDER RAGIN’ CAJUN & CAJUN’S CHOICE PRODUCTS ONLINE?

Yes. Many Ragin’ Cajun and Cajun’s Choice products can be ordered through our website or through select online retailers.

Availability may vary depending on the product and location.

HOW LONG DOES SHIPPING TAKE?

Orders are typically processed within 1–3 business days. Delivery time will vary depending on the shipping carrier and destination.

You will receive tracking information once your order has shipped.

WHAT IS YOUR REFUND & RETURN POLICY?

Here at AcadianKitchens.com we value our customers and strive for the best experience for you. This is part of out customer service commitment to you. If there is an issue with your order please contact us at (337) 270-2195 between the hours of 8:00am-5:00pm central time Monday-Friday or via email at support@creolefood.com.

What if I receive a damaged order:

We take extra precaution in packing your content to ensure it arrives undamaged by using high-quality corrugated boxes and ample box fillers. All jars and glass items are wrapped in air-bubble cushioning followed by the use of anti-static peanut shaped loose fill to eliminate movement of contents during shipment. In the event that you receive a damaged product, please contact us at support@CreoleFood.com within 48 hours of receiving your package. Please retain all packaging material for our freight carrier’s collection and take photos of your damaged item. Let us know which item was damaged, and we will ship you an identical replacement to you at no charge or refund you the cost of the product.

What do I do if I receive an incorrect order:

While we are striving to ensure that all orders are packaged correctly, we know that mistakes do happen. If in the event you receive an incorrect order please contact us at support@CreoleFood.com within 48 hours of receiving your package. If you have received an incorrect item do not open it. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition. Please retain all packaging material and take photos of the incorrect item. Let us know which item is incorrect, and we will ship you the correct item to you or refund you for the cost of the product.

Can I return a non perishable item if I do not want the product:

If in the event you return to us a non perishable item the product must be unopened and with any seals still attached. The return must be made within 48 hours of receiving your order at your cost. Once, the item is returned back to our warehouse the item will be inspected. If the item is returned in it's original condition a refund will be processed for the product only.

DO I HAVE TO PAY SALES TAX?

Applicable sales tax will be applied to orders based on the shipping destination and local regulations.

WHY ARE YOU NOT ACCEPTING MY CREDIT CARD?

Your card information may have been entered incorrectly, the card may have expired or reached its limit, or a malfunction may have occurred with the credit card processing system. Please double check your information. If you continue to have problems, please contact our Customer Service at Online Orders: (337) 270-2195 or support@creolefood.com.   However, to protect your information, please do not share your credit card details via email. 


DO YOU SHIP TO MY COUNTRY?

We ship to the entire United States, including Hawaii or Alaska and Canada.  We do special orders to additional countries.  Feel free to email or contact us! 

HOW CAN I CANCEL AN ORDER?

To cancel your order, please do so on the website or contact Customer Service at Online Orders: (337) 270-2195 or support@creolefood.com immediately.   We try our best to process & ship orders quickly, so we cannot guarantee that your order can be canceled. However, we will make every effort to cancel your order provided that it has not entered the shipping process.

WHERE CAN I BUY RAGIN’ CAJUN & CAJUN’S PRODUCTS?

Ragin’ Cajun & Cajun’s Choice products are available at select grocery stores, specialty food retailers, and online stores.  Visit our store locator page: https://www.acadiankitchens.com/pages/store-locator

If you are having trouble locating a product near you, ask a manager at your local store to bring in the Ragin’ Cajun & Cajun’s Choice Products.  You can also contact us, and we will help point you to retailers that may carry it.

You can also buy our products online on sites like Amazon.com, Faire.com & Walmart.com.

I CAN’T FIND ONE OF MY FAVORITE PRODUCTS. IS IT DISCONTINUED?

Occasionally, products may be temporarily out of stock or discontinued.

If you are unable to find a product, please contact us, and we will let you know whether it is still being produced or if there is a recommended alternative.

DO RAGIN’ CAJUN PRODUCTS HAVE A “BEST BY” DATE?

Yes. All of products include a Best By date printed on the packaging to indicate peak freshness and flavor.

While spices and dry mixes may remain safe beyond this date, flavor quality may decline over time.  For our jarred, pre-cooked sauces such as Etouffee, Roux & Creole sauce ALWAYS refrigerate after opening. 

HOW SHOULD I STORE RAGIN’ CAJUN SEASONINGS?

For best flavor, color and quality:

  • Store in a cool, dry place
  • Keep containers tightly sealed
  • Avoid exposure to heat, moisture, or direct sunlight.  Note that light exposure can change the color of spices in shorter time, without necessarily impacting the flavor.
  • For our jarred pre-cooked sauces such as Etouffee, Roux & Creole sauce ALWAYS refrigerate after opening. 

Proper storage helps maintain the freshness and potency of the spices.  Also seasoning blends can settle over time so always shake well before using.

Don’t find the answer? Ask us!